Pastina Rustic Italian
Reservations
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Secret Shopper

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MM slash DD slash YYYY
Was the parking lot and outside the front doors clean when you arrived?*
Were you quoted a wait time?*
Did the hostess or another employee greet you within one minute of you coming through the front door?*
Upon arriving to your table, were the floors, chairs and table clean and free of debris?*
Did your server introduce themselves?*
Were your servers dressed neatly and look professional?*
Did your server smile?*
Upon greeting you, did your server place beverage napkins on your table to place your drinks on?*
Did you get drinks from the bar?*
Was your drink order correct?*
Was your drink properly garnished?*
Was your glassware clean?*
Did your server suggest any appetizers to you?*
Did your server explain the specials without you asking?*
Was your appetizer(s) hot when received?*
Was the appetizer(s) presented well?*
Was your appetizer(s) hot when received?*
Were your entrees hot when received?*
Were your entrees correct with what you ordered?*
Did you get soup or salad with your entree?*
Were the salad and dressing correct as you ordered it?*
Were your appetizer plates removed from the table when you were finished with them?*
Were your drinks refilled when needed?*
Did your server suggest dessert and/or an after dinner drink?*
Did you get an after dinner drink?*
Did you enjoy it?*
Was the check presented to you in a reasonable amount of time?*
Was the check split properly?*
Was the check correct?*
Did the server cash out the check in a reasonable amount of time?*
Did the server thank you and invite you back?*
Was there a manager present on the floor?*
If yes, did they visit your table?*
Did the manager introduce themselves?*
Were the restrooms clean and have the necessary paper?*
Did the hostess or any other staff member tell you to have a great night as you exited the building?*
Would you recommend us to a friend?*
1 is Very Poor. 10 is Outstanding.

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9354 Mentor Avenue, Mentor, Ohio 44060
Call 440-255-3117

Tues. through Thurs. 4 to 8 pm
Fri. and Sat. 4 to 9 pm
Sun. 4 to 8 pm
Closed Monday

Pastina Rustic Italian

Visit Us

9354 Mentor Ave.,
Mentor, Ohio 44060

Reservations

Call 440-255-3117 or Click Here

Our Hours

Tues. through Sat. 4 to 9 pm
Sun. 4 to 8 pm
Closed Monday

© 2022 Pastina Rustic Italian Restaurant. All Rights Reserved.

Pastina Rustic Italian
Reservations